PLM in the USA [3], BPM Immersion, PDT Europe 2010, BPM


2PLM Newsletter

John Stark Associates                                                                                                                                               September 27, 2010 - Vol13 #13

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PLM In The USA [3]
by Roger Tempest
The quickest way to uncover a general picture about PLM in the USA is to talk to the people who are implementing it. So, using a very old-fashioned method (picking up the telephone) I made a few calls. This led to a series of short discussions with real live PLM managers about how PLM has progressed over the past few years; whether it is possible to identify and learn from other companies' best practice; and how PLM should develop in the future.

There was no need to delve into sensitive detail. The important message is what can be derived from the common themes of all the conversations - and the outcome is very surprising.

Put succinctly, American companies have a view of PLM that is less complete than the general view in Europe. The surprising thing is, this is not because US companies have neglected or ignored some PLM concepts that they think are unimportant. Instead, it is because they don't recognise these concepts at all. The American view of PLM has evolved separately, and it has blind spots which mean that some PLM activities and benefits are never even thought about.

Consider the PLM Concept Set - the basic PLM knowledge that should be common to all practitioners. American companies harbour a certain fatalism that PLM will always be a secondary activity to ERP (because ERP saves real dollars) and so fall short on PLM Permeation - the extent to which full PLM is spread through the enterprise. However, European companies can also be weak in this area, often because the global PLM team is centred around Head Office and concentrate on what is closest to them.

The main difference stems from the American emphasis on the software platform, and the projects that implement it, as covered in the September 13 issue. Using standard terminology, their focus is therefore on PDM (or the "PLM System"). PLM views are developed from that as: "PLM is the business context in which PDM is implemented".

The problem is that this viewpoint of PLM neglects the Enterprise Down concept, which was identified as early as 2004 in Munich during a workshop on PLM Benchmarking. PLM is, in fact: the product viewpoint of the whole business", and applying this from the enterprise down uncovers many new areas such as board involvement; strategy; long-term planning; cultural issues; interaction with Quality, Innovation and Lean; portfolio management; supply and value chain management; as well as new ways of measuring and adding value from a product perspective.

So how can American companies take advantage of the European experience? In the short term, a Self-Assessment will highlight areas that have been overlooked within a given implementation. In the longer term there could be some trans-Atlantic calibration via benchmarking or by developing the reference models for PLM Benefits, Best Practice and Maturity.

There are always strengths and weaknesses. It is very likely that, in the areas where American implementations have focused their efforts (such as process redesign on the business side, and system integration and data management on the technical side) they may be more advanced than their European counterparts. There may be more about that in future issues.

I would like to thank all the people who were kind enough to take part in the discussion. Something positive can be constructed from this, and there may be more conversations to determine what that should be. The PLM in the USA discussion continues, and we would welcome your input.



Roger Tempest is co-founder of the PLMIG. You can send your views of PLM in the USA to him (or request more information) via 


BPM Immersion
by Scott Cleveland
Last week I was being interviewed by a research company. They asked me why companies haven't taken on BPM. The question led to an interesting conversation. Here's an overview ....

I have been talking BPM with a financial services company over the last few years. The CIO would like to implement BPM software. He's looking for more control and visibility into their processes. In their case, the process that he wants to manage is their main business process. He says that the CEO believes the cost to be high, and that the return on investment will be low. During the current economic climate, the CEO is unwilling to take that risk. This story may ring true to many of you!

The key business process for all companies is their 'quote to cash' process. Over-simplified, a company quotes a price for a product or service; a product is manufactured or a service is rendered; and, the company collects the cash for the goods or services. All other processes exist to make sure the 'quote to cash' process functions properly.

Still using the financial services company as an example, the process they want to manage is their 'quote to cash' process - their key business process. Instead, they should begin by managing one of the supporting processes. If they create a visible success there, management will be happy to have them tackle another. Over time, you will be managing more and more processes until you finally encompass your 'quote to cash' process. The return on investment is real and there for the taking.

What's in it for you?
More efficient business processes lead to increased revenues, lower costs and improved customer relationships. It can differentiate you from your competitors. It can be the key that allows your company to break out as the market leader.

Your Thoughts....

What steps has your company taken to be a market leader?

Scott Cleveland can be contacted on +1 408-464-6387

PDT Europe 2010 Conference
Eurostep is pleased to officially announce the PDT Europe 2010 conference to be held November 16-17 at the Microsoft Campus in Reading, UK.

This year's theme is "Standards based PLM for Global Innovation and Collaboration".


The programme has just been completed. To view the agenda please visit

Register by October 21st to receive a Euro 155 early bird discount!

Business Process Management
by Scott Cleveland
From a Terry Schurter blog,

Everyone that thinks BPM is some form of technology or use of technology has missed the boat, the big picture and the real opportunity.

It starts with an understanding of what BPM is ....

BPM is an understanding of the work that people do in an organization as related activities [or tasks] that often encapsulate or create experiences [customers or internal customers], that exist to achieve a result, that are optimized and managed against desired experiences, that are refined to eliminate non-value added work, and that are supported by technology in a way that makes all experiences [customers, internal customers, participants, managers, etc.] simpler, easier and more successful.

BPM is something we can use to accomplish many organizational benefits of great value. We can increase customer satisfaction, improve customer value, reduce costs, improve employee morale, make less mistakes, create more consistency and get more work done.


My Thoughts....

I couldn't have said it better - so, let me just add ....

I think that people don't realize that if they purchase BPM software, they must do a lot of work before they can implement it.    

Among their tasks:
  • they have to document the process they intend to manage
  • they need to make sure that they have documented the 'real' process
  • they should create some metrics and measure that process
  • they will want to optimize the process - eliminate non-value added work and automate where they can
  • they will need to test out that process - perform the work the new way and measure the results

Once they are happy with their 'new, improved process' they can bring in technology [software]. They will use technology to help them manage the process as they intend it to function and to automate where possible.

What's in it for you? Why do all this work?
More efficient business processes lead to increased revenues, lower costs and improved customer relationships. They can differentiate you from your competitors. They can be the key that allows your company to break out as the market leader.

Your Thoughts ....

What steps has your company taken to be a market leader?


Scott Cleveland can be contacted on +1 408-464-6387


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Adobe Systems Inc. reported financial results for its third quarter fiscal year 2010 ended Sept. 3, 2010. In Q3 fiscal 2010, Adobe achieved revenue of $990.3 million. Details

The IGE+XAO Group announced second-quarter 2010/11 sales came to Euro 17.4 million. Details

IHS Inc. reported results for the third quarter ended August 31, 2010. Revenue for Q3 2010 totaled $272 million. Details

Oracle Corp. announced fiscal 2011 Q1 GAAP total revenues were $7.5 billion. Details

Sopheon plc announced its unaudited interim results for the six months ended 30 June 2010. Consolidated revenues for the first half of 2010 were £4.7m. Details



ESI Group announced the appointment of Nanno Wams as CFO. Details

MecSoft Corp. announced the hiring of Gerald Hiller as Director of International Sales. Details

PTC announced the appointment of Jeffrey D. Glidden as Executive Vice President and Chief Financial Officer. Details

Tata Technologies announced the appointment of John Howaniec as President - PLM Solutions. Details



Aras announced that AIPC has implemented the Aras advanced PLM suite for Master Specification, Recipe Management and Consumer Affairs Management. Details

Cadence Design Systems, Inc. announced that GUC has adopted the Cadence Encounter Timing System. Details

CAD Schroer announced STHENO/LX. Details

Catalog Data Solutions announced that Heyco Products has implemented its CAD download solution. Details

Dassault Systemes announced that RIAM has implemented Dassault Systemes' PLM solutions. Details

Dassault Systemes announced that AgustaWestland has chosen its ENOVIA V6 and DELMIA V6 PLM solutions. Details

Dassault Systemes SolidWorks Corp. announced that EnergyHub designed a home energy dashboard in SolidWorks software. Details

Dassault Systemes SolidWorks Corp. announced that Domespace has chosen SolidWorks CAD and simulation software. Details


Gerber Technology announced that LILLA P has begun implementation of its YuniquePLM software solution. Details

Mentor Graphics Corp. announced that the CAUC has adopted an advanced verification flow based on Mentor's DO-254 verification platform. Details

MSC.Software announced that Talgo has upgraded to the EALU licensing system. Details

Open Text Corp. announced the release of Open Text ECM Suite 2010. Details

Oracle announced Primavera P6 Enterprise Project Portfolio Management 8. Details

Technia announced an agreement with JM concerning the implementation of Dassault Systemes' ENOVIA PLM solution. Details

Z Corp. announced that Black Design Associates invested in Z Corporation's ZBuilder Ultra rapid prototyping machine. Details



Aras announced the development of Android and iPhone mobile applications for Aras Innovator. Details

Autodesk, Inc. announced the latest release of Autodesk Inventor Publisher technical communications software. Details

Autodsys, Inc. released AcceliCAD 2011. Details

AVEVA announced a new migration capability for the AVEVA Instrumentation solution. Details

AVEVA Group plc announced that AVEVA Review 12.1 is available in both 32-bit and 64-bit versions. Details

CONTACT Software announced its new release, CIM DATABASE 2.9.8, further enhances interoperability with MS Office products. Details

Creaform announced the release of VXelements. Details

Dassault Systemes announced 3DVIA Mobile HD. Details

Dassault Systemes announced the availability of DraftSight on the Mac OS. Details

Delcam announced the 2011 version of its FeatureCAM. Details

FARO Technologies, Inc. announced the release of their new 3D imaging product line, featuring the FARO AMP. Details

GstarCAD announced the enhancement of GstarCAD V2011. Details

Infor announced Infor Express Projects. Details

LMS International announced new fluid dynamics simulation features in LMS Imagine.Lab AMESim. Details

MasterControl Inc. announced that the MasterControl software solution suite is now available in multiple language translations. Details

MasterControl Inc. announced the release of MasterControl Version 9.0. Details

Nikon Metrology announced CMM-Manager 3.0 for Windows 7. Details

RuleDesigner announced that RuleDesigner is certified for use with Autodesk Inventor 2010 mechanical design and engineering software under the Inventor Certified Applications Program. Details

Siemens PLM Software announced Mechatronics Concept Designer. Details

SPRING Technologies announced NCSIMUL 8.8. Details

Visual Technology Services Ltd. announced PDF3D Version 2.0. Details

3Dconnexion announced that its line of 3D mice supports PTC CoCreate Modeling 17.0 and Personal Edition 3.0. Details



Delcam announced a partnership with CADENAS. Details

Geomagic and New River Kinematics released Power3 Suite. Details

Informative Graphics Corp. and Integro, Inc. announced a partnership. Details

MSC.Software announced that Ingeciber S.A. has signed a new business partner agreement. Details

Pilgrim Software, Inc. announced a strategic partnership agreement with cBcon services ag. Details

PROSTEP AG announced that it expanded the scope of its partnership with Adobe Systems Inc. Details

 Product                         Lifecycle                         Management: Paradigm for 21st Century Product                         Realisation

QUMAS and KLever announced a partnership. Details

ShapeSpace Ltd announced that Avanquest ProcessFlows has been appointed the sole UK distributor for ShapeSpace. Details

Siemens PLM Software and MDTVISION announced that MDTVISION is adopting the Global PLM Alliance that was signed between IBM and Siemens PLM Software in 2009. Details

Spatial Corp. announced it provides CAD translation with product manufacturing information (PMI) to Toyota Caelum Incorporated for use in their latest software release, Caelum III version 4.4. Details

Surfware, Inc. announced the appointment of M/s Ambition Technologies as its new Educational reseller in India. Details

Technia announced an expanded partnership agreement with Transcat PLM. Details

Zuken announced ZD MechaTronics as distributor for CADSTAR in Italy, Spain and Portugal. Details

Zuken announced the addition of GoEngineer as the latest reseller of E3.WireWorks. Details



Accept Corp. announced survey results from two polls.
Survey highlights:
  • 83 percent of respondents said fewer than 25% of customer ideas are translated into new products. This finding suggests that most companies today not only lack a consistent way to capture and prioritize strategically important ideas but are also unable to translate those ideas into requirements, resulting in better, more profitable products
  • 41 percent of total respondents, and 45 percent of large organizations, said less than 50 percent of product ideas come from customers, partners and suppliers. This suggests that companies are still struggling when it comes to ensuring that their products and features are firmly based on the voice of the customer. Most product decisions today are made based on someone's favorite features, political arm-wrestling, or HIPPO (Highest Paid Person's Opinion)


ANSYS announced a new HPC solution for accelerated engineering simulations. Details

Autodesk, Inc. named Joy Mining Machinery as the Autodesk Inventor of the Month for September. Details

AutoForm Engineering announced a new project in collaboration with SEAT. Details

The Boeing Company and the Northrop Grumman Corporation will co-host a Global Product Data Interoperability Summit in Chandler, Arizona, Nov. 8-11, 2010. Details

Delcam announced that the company recently added its 10,000th customer in North America. Details

EMC Corp. announced it received the rating of "strong positive" in Gartner, Inc.'s report, "MarketScope for Enterprise Records Management". Details

GlobalSpec announced it has exceeded six million registered users. Details

Kalypso announced that it has merged with Metafore. Details

MSC.Software announced that it has donated 50 simulation software seats to Franklin W. Olin College of Engineering. Details

MSC.Software announced that Virginia Tech is using MSC.Software's simulation products. Details

Planit Software announced it has acquired the Dutch business of Somatech Sheet Metal. Details

Siemens PLM Software announced that its Solid Edge software was used by 2 students in 2 countries to take 1st place in 2 different categories in the SkillsUSA and Skills Canada national competitions. Details

Synergis Software announced that Adept's Engineering Document Management solution is certified for use with Autodesk Inventor 2010 and 2011 mechanical design and engineering software under the Inventor Certified Applications Program. Details

WTG announced a September 28 webinar, "Ensure Compliance And Develop Better Products With Smarter PLM". Details

WTG announced a 7 October 2010 webinar, "How can PLM support your business?" Details

Z Corp. announced that the Central Identification Laboratory of the Joint POW/MIA Accounting Command is using Z Corp. 3D printing technology. Details

3D Systems Corp. announced that it acquired the assets of Express Pattern. Details 


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